Privacy

How Hbajee App Collects and Protects Your Personal Data

Your privacy matters to us. This policy explains exactly what personal data hbajee app collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. No jargon, no runaround — just straight answers.

Last Updated: January 2025 Create Account
Our Privacy Commitments
  • Your data is never sold to third parties
  • SSL encryption on all data transfers
  • Payment details never stored on our servers
  • You can request deletion of your data
  • Minimal data collected — only what's needed
Privacy at a Glance

Six Ways Hbajee App Keeps Your Data Safe

Before you read the full policy, here's a plain summary of how hbajee app handles your personal information as a Bangladesh player.

Minimal Data Collection

Hbajee app only collects the personal data that is genuinely necessary — your name, contact details, date of birth and payment information. We don't collect data we don't need, and we don't keep it longer than required.

End-to-End Encryption

Every piece of data transmitted between your device and hbajee app is protected by SSL/TLS encryption. This applies to your login, deposits, withdrawals and any personal information you submit through the platform.

Payment Data Never Stored

Your bKash or Nagad account details are processed through secure encrypted channels and are never stored on hbajee app servers. We cannot see your mobile banking PIN at any point during a transaction.

No Data Selling — Ever

Hbajee app does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the hbajee app ecosystem and is used only for the purposes described in this policy.

Your Rights Are Real

You have the right to access, correct or delete your personal data held by hbajee app. These aren't just words in a policy — you can exercise these rights by contacting support, and we will respond within a reasonable timeframe.

Cookies You Can Control

Hbajee app uses cookies to improve your experience on the platform. Non-essential cookies are optional and can be managed through your browser settings. We explain exactly what each type of cookie does and why it's used.

1

Introduction

This Privacy Policy explains how hbajee app collects, uses, stores and protects the personal data of players who register and use the platform at hbajee-app.app. It applies to all Bangladesh players who access hbajee app via web browser or the mobile app.

Hbajee app takes your privacy seriously. We collect only the data we genuinely need to operate the platform, verify your identity, process payments and keep your account secure. We do not collect data for the sake of it, and we do not sell your information to anyone.

By registering an account on hbajee app, you acknowledge that you have read and understood this Privacy Policy. If you have questions about how your data is handled, contact the hbajee app support team at any time — details are in Section 12.

Plain Language Promise: This policy is written to be understood by real people, not just lawyers. If something isn't clear, reach out to hbajee app support and we'll explain it directly.

2

Data We Collect

Hbajee app collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site or app.

Information you provide directly:

Data Type Examples When Collected
Identity Data Full name, date of birth, gender Registration and KYC verification
Contact Data Email address, phone number Registration
Verification Data National ID, passport copy Identity verification process
Financial Data bKash/Nagad account number, transaction references Deposits and withdrawals
Account Data Username, password (hashed), preferences Registration and account use

Information collected automatically:

  • Device and technical data: IP address, browser type, operating system, device identifiers.
  • Usage data: Pages visited, games played, session duration, click patterns and navigation paths on hbajee app.
  • Transaction data: Deposit and withdrawal history, bet history, game results.
  • Cookie data: Session cookies, preference cookies and analytics cookies — see Section 7 for full details.

Payment Note: Hbajee app does not store your bKash or Nagad PIN or full account credentials. Payment transactions are processed through encrypted third-party payment gateways. We only retain the transaction reference number and amount for record-keeping purposes.

3

How We Use Your Data

Hbajee app uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without obtaining your explicit consent first.

  • Account management: To create, maintain and secure your hbajee app account, including password recovery and security alerts.
  • Identity verification: To verify your age and identity as required before processing withdrawals and as part of our anti-fraud obligations.
  • Payment processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate financial records.
  • Platform operation: To deliver the games, sports betting, live casino and other services available on hbajee app.
  • Customer support: To respond to your queries, complaints and support requests efficiently and accurately.
  • Fraud prevention and security: To detect, investigate and prevent fraudulent activity, money laundering and other prohibited conduct on the platform.
  • Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where necessary to protect vulnerable players.
  • Platform improvement: To analyse usage patterns and improve the hbajee app experience for Bangladesh players.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.

Hbajee app does not use your personal data for unsolicited third-party marketing. If we send you promotional communications about hbajee app offers, you can opt out at any time by contacting support or using the unsubscribe option in any email we send.

4

Legal Basis for Processing

Hbajee app processes your personal data on the following legal grounds:

  • Contractual necessity: Processing your data is necessary to fulfil the contract between you and hbajee app — specifically, to operate your account, process payments and deliver gaming services.
  • Legal obligation: Certain data processing is required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Hbajee app has a legitimate interest in preventing fraud, maintaining platform security and improving the service for all players.
  • Consent: For non-essential cookies and optional marketing communications, hbajee app relies on your explicit consent, which you can withdraw at any time.

Your Control: Where hbajee app relies on your consent to process data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.

5

Data Sharing and Third Parties

Hbajee app does not sell, rent or trade your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment processors: Your payment transaction data is shared with bKash and Nagad solely to process deposits and withdrawals. These providers operate under their own privacy policies and security standards.
  • Game providers: When you play a game on hbajee app, limited technical data (such as your player ID and session token) may be shared with the game provider to deliver the game. No personally identifiable information beyond what is technically necessary is shared.
  • Identity verification services: If you are required to complete KYC verification, your identity documents may be processed by a third-party verification service operating under strict data security obligations.
  • Legal and regulatory authorities: Hbajee app may disclose your personal data to law enforcement or regulatory bodies if required to do so by law, court order or other legal process.
  • Fraud prevention services: Hbajee app may share data with fraud detection services to identify and prevent fraudulent activity on the platform.

All third parties with whom hbajee app shares data are required to handle that data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own marketing or commercial purposes.

6

Data Retention

Hbajee app retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

  • Active accounts: Personal data is retained for the duration of your account with hbajee app.
  • Closed accounts: After account closure, hbajee app retains certain data — including transaction records and identity verification documents — for a minimum of five years to comply with anti-money laundering and financial record-keeping obligations.
  • Support communications: Records of support interactions are retained for up to two years after the last contact.
  • Marketing data: If you have opted in to marketing communications, your contact details are retained until you opt out.

When personal data is no longer required, hbajee app deletes or anonymises it securely. You can request early deletion of your data in certain circumstances — see Section 9 for your rights.

7

Cookies and Tracking

Hbajee app uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Here's what each type of cookie does:

Cookie Type Purpose Required?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions Yes — cannot be disabled
Preference Cookies Remember your language, display settings and game preferences Optional
Analytics Cookies Understand how players use hbajee app so we can improve the platform Optional
Security Cookies Detect and prevent fraudulent activity and unauthorised access Yes — cannot be disabled

You can manage optional cookies through your browser settings. Disabling preference or analytics cookies will not prevent you from using hbajee app, but some features may not work as smoothly. Disabling essential or security cookies may prevent you from logging in or using the platform at all.

8

Security Measures

Hbajee app implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

  • SSL/TLS encryption: All data transmitted between your device and hbajee app is encrypted using industry-standard SSL/TLS protocols.
  • Password hashing: Your account password is never stored in plain text. It is hashed using a secure one-way algorithm so that even hbajee app staff cannot see your password.
  • Access controls: Access to personal data within hbajee app is restricted to staff who genuinely need it to perform their role. All access is logged and audited.
  • Secure payment processing: Payment transactions are handled through encrypted channels. Your bKash or Nagad credentials are never visible to or stored by hbajee app.
  • Fraud monitoring: Automated systems monitor account activity for signs of unauthorised access or suspicious behaviour and trigger alerts for human review.

Your Role in Security: Hbajee app's security measures protect your data on our side. You also play a role — use a strong, unique password, don't share your login details, and contact support immediately if you notice anything unusual on your account.

9

Your Privacy Rights

As a hbajee app player, you have the following rights over your personal data. To exercise any of these rights, contact the hbajee app support team — details are in Section 12.

Right to Access

Request a copy of the personal data hbajee app holds about you.

Right to Correction

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Deletion

Request deletion of your personal data, subject to legal retention obligations.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data based on legitimate interests.

Hbajee app will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if that is the case.

10

Children's Privacy

Hbajee app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered an account on hbajee app, contact support immediately so the account can be closed and any data deleted.

Hbajee app uses age verification checks at registration and before processing withdrawals to prevent underage access. Any account found to belong to a person under 18 will be closed immediately, all winnings will be forfeited, and deposited funds will be returned to the payment source after verification.

11

Updates to This Policy

Hbajee app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that affect how we use your personal data, hbajee app will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of hbajee app after an updated policy is published constitutes your acceptance of the revised terms.

We recommend checking this page periodically, especially if you receive a notification about policy changes. If you disagree with any update, you may request account closure by contacting support.

12

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how hbajee app handles your personal information, the support team is available 24 hours a day, seven days a week.

  • Live Chat: Available directly from any page on hbajee app.
  • Email: [email protected]
  • FAQ: Visit the FAQ page for answers to common questions.

When contacting us about a data rights request, please include your registered email address and a description of your request so we can locate your account and respond efficiently. Hbajee app will never ask for your account password when handling a privacy request.

Response Time: Hbajee app aims to respond to all privacy-related enquiries within 5 business days. Formal data rights requests are handled within 30 days as required.

Safe and Secure

Play on Hbajee App With Confidence

Your data is protected, your payments are encrypted, and your privacy is respected. Register your hbajee app account today and experience gaming built for Bangladesh players.

By registering, you confirm you are 18+ and agree to the hbajee app privacy policy and terms.